ArmorEgg Security ArmorEgg Security

Return Policy

15 Day Money Back Guarantee

ArmorEgg strongly backs up the products we sell. Our word means a lot to us, and if a product you receive is not in working order or doesn't perform the task as described, send it right back for a full refund of your purchase price.

30 Day Exchange

Should a product be sent and contain defective or missing pieces, we will gladly send or exchange products. Any product sent back within 15 days will be eligible for a full product refund.

Life Time Product Support

At ArmorEgg we stand behind our products. While most of our products are straight forward in use and even have manuals explaining how they work, we know this isn't always enough. Our support team is open to you. If you have any questions or need support on a product, we'd be happy to help.

Return Shipping

Shipping and handling charges are not refundable.

Refund, Exchange and Return limitations

Due to the sensitive nature of our products, some products cannot be returned and/or have return limitations. Please see details below:

  1. Items that are used or damaged: If item or item packaging is no longer in a new, pristine condition, we cannot accept the return
  2. Single-Use Devices: Items purchased for one-time use cannot be returned after the product has been used.
  3. Potentially Contaminated/Exposed Products: i.e. Ear Pieces
  4. Items That Must be Returned in Original, Unopened Packaging: Pepper spray; fluid detection kits
  5. Other Products: Made-to-order/custom-built hidden cameras and physically damaged items

Restock Fees

In rare cases we may charge a restocking fee. When we determine that the item is no longer in resellable condition we may charge you up to 20% of the price of the item. This fee is to cover the cost of performing the work needed to make the item resellable. This fee may be charged when there are missing materials, components or accessories or when the product packaging needs to be replaced.